Q. Will eCatalogue operate with my existing software and computer system?
A.
Yes, we can integrate your eCatalogue with your current business operations. All modules of the eCatalogue system can be customized to meet the requirements of your order processing and fulfillment systems. Together, we can build on your existing models for doing business and adapt new technologies to expand your current customer base.

Q. Can eCatalogue send confirmation of orders to my customers on their mobile phones or email?
A.

Yes, if your customers have SMS available on their mobile service we can incorporate this into your eCatalogue service, email confirmation can also be provided.

Q. How do we add new prices and products to our customers catalogues?
A.

With eCatalogue you are provided with the "Vendor Module", this allows you to add new content such as prices and new products, as this information is stored in a centralized location, your customers have immediate access but simply clicking the "Up Date" button on their catalogue, email and SMS can also advise your customers that there are changes to the catalogue.

Q. Can the Vendor Module be customized to suit out business requirements?
A.

Yes, eCatalogue's Vendor Module is fully scalable to meet your specific requirements in addition, can be designed to suit the needs of your staff.

Q. How long does it take to install eCatalogue?
A.

The Vendor Module which is set up at your premise takes approximately 4 hours, the catalogue takes approximately 9 working days, the catalogue requires only one initial set up.

Q. What training and support is offered with eCatalogue?
A.

Full training is offered by staff from CAT Tech Australia Pty Ltd at no charge, the training will ensure that sales

Q. Can eCatalogue allow for online payments?
A.

Yes, a payment gateway can be included in your catalogue, this would require some involvement with your bank or financial institute.

Q. Can video footage be included into the catalogue?
A.

Yes, video footage can be included in the catalogue but it is easier to provide video footage with a CD ROM.